JingTech Privacy Policy

JingTech ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use the JingTech mobile application.

Online version: https://www.jingtech.ai/privacy-policy.html

1. Information We Collect

1.1 Personal Information:

• Display name
• User ID and account information (when you create an account)

1.2 Location Data:

• Location information for navigation, map display, and group tracking during tours
• You may disable location access in your device settings; navigation and tracking features may not work without it

1.3 Microphone & Audio:

• Microphone access is required to participate in group voice calls (for both tour guides and participants)
• Audio is transmitted only to participants in the group call in real time
• We do not store or record call audio

1.4 Device & Usage Information:

• Device type, OS version, app usage analytics

1.5 Optional Data:

• In-app preferences and saved itineraries

2. How We Use Your Information

2.1 To provide and maintain app functionality, including:

• Tour guide group calls and voice communications
• Maps, navigation, and group tracking
• Saving itineraries and user preferences

2.2 To improve app performance and user experience through analytics.

2.3 To communicate updates, announcements, or support messages.

3. Sharing Your Information

3.1 Third-party services:

We share data only with necessary service providers:

• Firebase (storage and backend)
• Agora (voice communications)
• Mapbox (maps and navigation)

Each provider processes data according to their own privacy policies.

3.2 Legal requirements: We may disclose information if required by law or to protect our rights and safety.

3.3 We do not sell your personal data.

4. Your Choices

4.1 You may disable microphone access in your device settings.

4.2 You may disable location access in your device settings.

4.3 You can delete your account or request removal of your content by contacting us at tour-ez@outlook.com.

4.4 Analytics opt-out may be available within the app if provided.

5. Data Retention

Personal data is retained only as long as necessary to provide services or comply with legal obligations.

6. Security

We implement reasonable technical measures to protect your data. No method of transmission or storage is completely secure.

7. Children's Privacy

JingTech is not intended for children under 13. We do not knowingly collect data from children under 13.

8. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on our website (https://www.jingtech.ai/privacy-policy.html) with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: