Effective Date: 2025/12/09
TourEz (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use the TourEz mobile application.
1.1 Personal Information:
Display name.
1.2 Device & Usage Information:
Device type, OS version, app usage analytics.
1.3 Microphone Access:
Used only for tour guide group call features. Audio is transmitted only to participants in the group call.
1.4 Optional Data:
In-app preferences.
2.1 Provide and maintain app functionality, including:
Tour guide group calls.
Saving itineraries and user preferences.
2.2 Improve app performance and user experience through analytics.
Communicate updates, announcements, or support messages.
3.1 Third-party services: Only necessary services (e.g., Firebase for storage, Agora for calls).
3.2 Legal requirements: If required by law or to protect our rights.
3.3 No selling of personal data.
4.1 You may disable microphone access in your device settings.
4.2 You can delete your account or content by contacting us at [support email].
4.3 For analytics tracking, opt-out is possible within the app if provided.
Personal data is retained only as long as necessary to provide services or comply with legal obligations.
We implement reasonable technical measures to protect your data, but no method is completely secure.
TourEz is not intended for children under 13. We do not knowingly collect data from children.
We may update this Privacy Policy. The updated version will be posted on our website with the effective date.
Email: jingtechai@gmail.com
Website: https://www.jingtech.ai